TDIC has adopted a set of core values that emphasise international performance standards in the areas of sustainability, health and safety, labour practices and philanthropy.
The company supports charitable organisations, focusing initially on local issues and expanding to national and international initiatives in due course. TDIC's commitment to continuously enhance its long-standing dedication to Corporate Social Responsibility (CSR) is demonstrated by our CSR Committee, which was formed in 2011 and oversees the following segments:
- Community - supporting charities, events, education and national aid campaigns.
- Environment - proactively minimising the company's carbon footprint, and supporting national sustainability initiatives.
- Workers - enhancing and supporting workers' wellbeing.
Ensuring the Welfare of our Workers
The welfare, social wellbeing and safety of our workers are of paramount importance to TDIC. To ensure that this is upheld at all times, TDIC has implemented a strict policy to ensure fair employment practices among all workers and contractors who are employed on TDIC's projects.
Our Employment Practices Policy (EPP)
In 2009, we launched our Employment Practices Policy (EPP), a series of employee focused initiatives which complements the UAE Labour Law and guarantees the fair treatment of employees while providing a safe, healthy and friendly working environment. With these highly set standards, EPP ensures the safeguarding of all workers, including those employed by our contractors.
Saadiyat Accommodation Village
In 2009, we also opened the Saadiyat Accommodation Village, a high-quality and modern housing community, to accommodate construction workers employed on Saadiyat's developments.
Designed to international standards, this state-of-the-art housing project has been recognised as a model of best practice in the region thanks to its broad range of social, recreational and educational facilities. Saadiyat Accommodation Village has the capacity to accommodate up to 20,000 workers and has been specifically designed to make the lives of the workers more fulfilling. Its many facilities include: multilingual libraries, computer and Internet access, banking facilities, prayer rooms, spacious dining halls, barbershops, food outlets, shops stocked with affordable goods, gymnasiums and a sporting area comprising four cricket pitches and basketball and tennis courts. Operated by Brookfield Multiplex Services, the residents of the Saadiyat Accommodation Village regularly enjoy competitions and activities that are held by the operator throughout the year.
The Accommodation Village Contact Centre
In order to enable workers to raise work-related enquiries, report concerns or make suggestions, a dedicated call centre with toll-free direct access line was established in 2010. The Contact Centre is available to all workers on Saadiyat and supports the majority of languages spoken by the workers, including Hindi, Urdu, Bengali, Telugu, Malayalam and Tamil.
In another far-reaching initiative in June 2011, we appointed PricewaterhouseCoopers (PwC) to independently monitor both TDIC's and its contractors' compliance with the EPP.
Between June 2011 and May 2012, some 1,341 workers were interviewed by PricewaterhouseCoopers. The subsequent report covered worker welfare practices on Saadiyat and highlighted the positive findings as well as recommendations for improvements. TDIC recognises the importance of the transparency of these conclusions, and has taken immediate action to improve the areas highlighted over the course of the monitoring programme.
In November 2012, TDIC was acknowledged in an independent report published by Pearl Initiative, a non-profit organisation developed in cooperation with the United Nations Office for Partnerships, for executing various integrity-related policies in the interests of its workers' welfare on Saadiyat.
Based on specific criteria, TDIC has met the requirements of 'beyond compliance' in its relationship with its employees, contractors and business partners, while exhibiting professionalism and international working standards among organisations in the region.
TDIC has been continuously recognised and awarded by reputable and highly credible organisations for its commitment to providing a secure and healthy working environment and preserving the welfare of its employees, including the Sustainability MEED Quality Award for Projects 2012 for its work on Saadiyat Accommodation Village.